At Atlantic Lottery Corporation, we are committed to providing our customers with a safe and enjoyable online gaming experience. If you have any questions or need assistance with your account, please don't hesitate to reach out.
Our customer support team is available to help you Monday through Friday from 8:00 AM to 4:30 PM (Atlantic Time). Please note that our hours of operation may be subject to change on statutory holidays. We strive to respond to your inquiry as soon as possible, and we will make every effort to resolve the issue within a reasonable timeframe.
Live chat support is available during business hours for assistance with general inquiries or technical issues related to your account. To initiate live chat, simply click on the "Support" button located in the bottom right corner of our website and select "Live Chat."
Please note that due to high volume, we may have a wait time for live chat. We appreciate your patience as you work with one of our support agents.
If you prefer to contact us via email, please submit your inquiry through our online form on the Contact Us page. Our team will review and respond to your message within 24-48 business hours (Monday through Friday). Please include a detailed description of the issue or concern you are experiencing so that we can provide accurate assistance.
Our comprehensive Help Centre is available 24/7 for self-service access to answers and solutions. You'll find frequently asked questions, step-by-step guides, and troubleshooting tips on various topics related to our online gaming platform.
If you require assistance with account verification or need help resolving an issue related to your account, please contact us through email or live chat support. We're here to assist you in getting back up and running quickly.
We understand that responsible gaming is a top priority for all players. If you feel like you may be experiencing problem gambling behaviors or need assistance with setting limits or self-exclusion, we encourage you to reach out to our Support Team via email or live chat support. We will work with you to develop a plan to maintain healthy play habits.
For technical issues related to your account, gaming platform performance, or browser compatibility, please contact us through live chat or email support. Our team is committed to resolving any technical concerns as quickly and efficiently as possible.
We strive to provide a seamless experience across all devices. However, if you encounter an issue while accessing our website on your mobile or desktop device, please don't hesitate to reach out to us through live chat or email support for assistance.
Please allow 24-48 business hours (Monday through Friday) for a response to your inquiry via email or live chat. If you need immediate attention outside of our standard operating hours, we recommend reaching out during regular business hours when possible.
We appreciate the opportunity to assist and communicate with all of our valued customers. Thank you for choosing Atlantic Lottery Corporation!
