Terms & Conditions

1. Acceptance of the Terms

By using our online casino platform (the "Platform"), you agree to be bound by these Terms and Conditions ("Terms"). These Terms govern your use of the Platform, including all products, services, games, and content available on it.

2. Eligibility Requirements

To access and use the Platform, you must meet the following eligibility requirements:

• Be at least 19 years old (18 in some jurisdictions)
• Reside within the Atlantic provinces of Canada (New Brunswick, Nova Scotia, Prince Edward Island, or Newfoundland and Labrador)
• Not be prohibited from using online gaming services due to any applicable law

3. Geographic Restrictions

The Platform is designed for use only by residents of the Atlantic provinces of Canada. If you access the Platform from outside these regions, we may restrict your account and deny you access.

4. Account Registration Rules

To create an account with us:

• You must provide accurate and truthful personal information
• Your account details (e.g., name, address) will be verified as per our Identity Verification Policy
• We reserve the right to reject or terminate accounts that fail verification

5. One-Account-Per-User Policies

Each individual is allowed only one active account on the Platform at any given time.

6. Account Security Responsibilities

You are solely responsible for maintaining the security and integrity of your login credentials:

• Choose a strong password (at least 8 characters, including uppercase letters, numbers, and special characters)
• Keep your browser updated with the latest security patches
• Do not share or expose your account details to others

7. Login Credentials and Password Protection

You agree that we have no obligation to verify your identity upon login or to prevent unauthorized access if you fail to protect your credentials.

8. Restricted Behaviour and Prohibited Activities

Do not:

• Use any cheats, exploits, or other software designed to manipulate gameplay
• Share, transfer, or sell account details
• Participate in collusion or team play that disrupts the normal functioning of games

We may terminate or restrict accounts if we suspect you have engaged in restricted behavior.

9. Bonus and Promotion Rules

We reserve the right to offer bonus incentives (e.g., welcome bonuses) at any time, subject to specific terms and conditions for each promotion:

• Each player is entitled only to one instance of a bonus unless otherwise stated
• Players must comply with applicable wagering requirements before withdrawing winnings

10. Wagering and Gameplay Conditions

To participate in games on the Platform, you agree that your bets are placed solely at your own risk:

• We reserve the right to adjust or cancel any game for technical reasons without notice
• No guarantees can be made about winning outcomes, as they depend exclusively upon chance

11. Bonus Abuse Prevention

Do not engage in activities designed to exploit bonus offers (e.g., multi-accounting):

• Creating multiple accounts to claim bonuses is prohibited and will result in account restrictions or closure
• Failure to meet wagering requirements for bonuses within the stated time frame may lead to voidance of associated winnings

12. Deposits and Withdrawals

We reserve the right to:

• Restrict or block deposits made via certain payment methods (e.g., credit card, e-wallet)
• Require identification documentation before processing withdrawals
• Conduct review procedures for transactions exceeding a specific amount ($5,000)

13. Verification Before Withdrawals

To process withdrawal requests, we may request identity verification from you to ensure compliance with applicable anti-money laundering and counter-terrorism financing regulations:

• Failure to provide required documents within 10 working days will result in delayed processing

14. Processing and Review Procedures

We reserve the right to review all transactions for suspicious activity or non-compliance with these Terms. We may adjust, restrict, or terminate accounts if we reasonably suspect that you have engaged in such behavior.

15. Responsible Gambling Expectations

You agree:

• To use gaming services responsibly
• Not to enable minors access our Platform or gamble on behalf of another person

We encourage players experiencing difficulties or harm due to gaming activities to contact support for assistance and links to external help organizations (see "Responsible Gaming").

16. Self-Exclusion and Account Restrictions

If you experience problems with gaming addiction, we can assist by temporarily closing your account:

• Upon activation, this measure blocks all access to the Platform
• To activate or remove self-exclusion, contact customer support

We may also restrict accounts for security reasons.

17. Game Fairness and RNG Systems

Games on our Platform are operated using certified Random Number Generators (RNGs) audited by independent laboratories:

• Results of each game round are generated independently and randomly
• We reserve the right to alter or replace games without notice

18. Technical Interruptions or Voided Gameplay

In the event of technical issues, we may cancel pending transactions and/or reset account balances as necessary for continued fairness.

19. Suspension or Closure of Accounts

We may terminate your access if:

• You fail to comply with these Terms
• Your behavior disrupts game balance or affects our business operations

If an account is terminated, you will not be eligible for a refund on any unplayed games or outstanding bonuses.

20. Intellectual Property and Platform Ownership

All intellectual property rights and proprietary interest in the Platform (including software, trademarks, logos, graphics) belong to Atlantic Lottery Corporation.